Delivery Policy:

Order Processing:

• Orders are typically processed within 1 business day after payment confirmation.
• Please allow additional time during promotional periods or peak seasons.

 

Shipping Costs:

• Shipping costs are calculated based on the selected shipping method and the destination.
• Enjoy free shipping on orders exceeding a specified amount (if applicable).

 

International Shipping:

• We currently offer international shipping to select destinations, please contact us for more information.
• International shipping fees and delivery times vary based on location.

 

Return and Exchange Policy:

15-Day Satisfaction Guarantee:

• We stand behind the quality of our products and offer a 15-day satisfaction guarantee.
• If you are not completely satisfied with your purchase, contact our customer service within 15 days of receiving your order for assistance.

 

Returns Process:

1. Contact our Customer Support Team at contact@ythepharmachoice.com or via WhatsApp to initiate the return process.
2. Provide your order number, details of the item(s) you wish to return, and the reason for the return.
3. Our team will guide you on the return process, including the return address and any necessary documentation.

 

Return Conditions:

• Returned items must be in their original condition, unopened, and unused.
• Ensure that all original packaging, tags, and labels are intact.
• We reserve the right to reject returns that do not meet our return policy criteria.

 

Refund or Exchange:

• Upon receiving and inspecting the returned items, we will process your refund or exchange.
• Refunds will be issued to the original payment method, and exchanges will be processed promptly.

 

Return Shipping:

• Customers are responsible for returning the order unless the return is due to a mistake on our part.

 

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for assistance.
• Provide clear photos of the damaged or defective item, and we will arrange a replacement or refund.

 

Contact Information:

For any inquiries or assistance regarding our Delivery and Return Policy, please contact our Customer Support Team at contact@thepharmachoice.com.

Note: This Delivery and Return Policy is subject to change, and any updates will be reflected on this page. Please review this policy periodically for the latest information.